Root Cause #013: Covered Up

Root Cause / Episode 013 / PDF redaction

The Manager wants to share a staff list while keeping home addresses private. Brian checks what’s under the black boxes.

Four-panel Root Cause comic. The Manager covers addresses in a staff PDF with black boxes. Brian peels one up to reveal the text beneath.
Root Cause #013 · Another perfectly normal day in IT.
Panel 1. The Manager asks Brian about sharing a staff list without exposing home addresses.

Panel 01 / 04

Panel 2. The Manager shows a PDF with black boxes covering the addresses.

Panel 02 / 04

Panel 3. Brian lifts a black strip and reveals the underlying sample address.

Panel 03 / 04

Panel 4. The Manager puts a black strip across Brian’s safety glasses.

Panel 04 / 04

Read the transcript

Panel 1. The Manager and Brian look at a PDF titled “STAFF LIST.” Manager: “Can we share this staff list without showing anyone’s home address?” Brian: “Let me check the PDF first.”

Panel 2. The Manager points to a version of the list with three black strips over the addresses. Manager: “I covered every address with a black box.”

Panel 3. Brian lifts a black strip from the document. The sample address “123 EXAMPLE ST” is still there and highlighted. Brian: “I can still copy the text underneath the boxes.”

Panel 4. Brian holds his mug, wearing safety glasses with a black strip across both lenses. The Manager holds the roll of tape. Manager: “Now try reading it.”

Meet the regulars

Brian

Solves infrastructure. Still waiting on requirements.

The Manager

Sees the possibility. Occasionally, the scope.

Patch

Helpful. Literal. Technically followed instructions.

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