Root Cause / Episode 011 / Onboarding workflows
The new onboarding portal can issue employee numbers. On his first day, a new hire discovers what he needs to get one.
Panel 01 / 04
Panel 02 / 04
Panel 03 / 04
Panel 04 / 04
Read the transcript
Panel 1. The Manager introduces a new hire beside a kiosk. Manager: “Our new hire needs an employee number.” Patch: “The new portal can issue one.”
Panel 2. The kiosk displays “EMPLOYEE NUMBER” above a blank field. The Manager points to “I NEED A NUMBER.” New hire: “It’s asking for my employee number.” Manager: “Try ‘I need a number.’”
Panel 3. The new hire rides an oval conveyor belt past the same kiosk. New hire: “That brings me back here.”
Panel 4. Beneath a “5 YEARS” banner, the Manager offers a cake with a number-five candle. The new hire is still on the belt, wearing his “NEW HIRE” badge. Manager: “Five years! You’re our longest-serving new hire.”
Meet the regulars
Brian
Solves infrastructure. Still waiting on requirements.
The Manager
Sees the possibility. Occasionally, the scope.
Patch
Helpful. Literal. Technically followed instructions.